About Us
Every great journey starts with a spark, and ours began with a love for gaming, technology, and the constant drive to improve. Critical Hits PC was born from the frustration of seeing gamers struggle with unreliable PCs, poor customer service, and overpriced solutions. As gamers ourselves, we knew what it felt like to rely on a PC that couldn’t handle the heat of a new game or deal with frustrating crashes mid-match. It was time for something better.
Our Values
At Critical Hits PC, our values drive everything we do:
Passion for Gaming & Technology: We live and breathe gaming. Our passion fuels everything we do, from building your dream PC to ensuring top-tier performance. We understand what gamers need because we are gamers, and we’re here to make sure you always play at your best.
Precision & Expertise: Every system we repair or build is crafted with precision. Our technical knowledge ensures your PC runs flawlessly — whether it’s a high-end custom build or fixing a hardware issue. We stay sharp and up-to-date with the latest advancements to deliver expert solutions every time.
Customer-First Approach: Your satisfaction is our top priority. We take the time to listen, understand your needs, and offer tailored solutions. Whether you’re a first-time builder or an experienced enthusiast, we’re here to guide you through the process and provide ongoing support.
Reliability & Quality: Gaming systems should never hold you back. We believe in building reliable, high-performance machines that you can count on. From the components we choose to the services we offer, we ensure every job is done right the first time, with a focus on long-term durability.
Innovation & Forward Thinking: The gaming world never stands still, and neither do we. At Critical Hits PC, we’re always looking to the future, incorporating the latest tech and design trends into every build. We offer cutting-edge solutions so you can stay ahead of the competition.
Integrity & Transparency: We believe in honesty and transparency. No hidden fees, no jargon, just clear, straightforward advice and pricing. Our goal is to build trust, and we do that by being open about every aspect of our service, from consultation to completion.
Community & Collaboration: Critical Hits PC is more than just a service — it’s a community. We foster connections with our clients, share knowledge, and support fellow gamers. Your success is our success, and we strive to create an environment where everyone can thrive and level up together.
